TERMS OF SALE, WARRANTY, & RETURN POLICY

WARRANTY & RETURN INFORMATION

  • A 60-day part replacement warranty applies to all engines & transmissions unless otherwise noted on your invoice; a 30-day part replacement warranty applies to all other parts unless otherwise noted on your invoice. All claims must be made within this period.
    The warranty term is based on the original purchase date on your invoice.
  • Part(s) must be returned in the same condition, undamaged, complete and packaged in the same manner in which it was delivered.
  • The original invoice must accompany any warranty claim.
  • The defective part must be returned to New Deal Auto Salvage for replacement.
  • New fluids, filters, seals, and gaskets must be used in the installation of drive line components. All lubricants and fluids used must be of the type recommended by the manufacturer. Receipts for installation items must accompany the warranty claim.
  • Regarding warranty on all Chrysler & Dodge engines 2.7L, 3.7L, 4.7L, 5.7L, & 6.2L: If the intake is removed it must be replaced with a new one, or the warranty will be void.
  • No returns on electrical parts.
  • All body parts are sold “as is” with no returns.
  • No returns or refunds on cuts or special order items.
  • All cores must be drained of fluids and completed as sold to obtain credit.
  • Deposits and pre-paid special order parts are non-refundable.
  • All returns are subject to a 25% restocking fee and/or return shipping fee.

ITEMS EXCLUDED FROM THE WARRANTY

  • The purchaser’s loss of time, inconvenience, loss of use of the vehicle, towing expense, installation expense, commercial loss, rental cars, or other consequential damages.
  • Claims that result from accident, abuse, neglect, alteration, improper maintenance, improper installation, failure of other existing components, overheating due to cooling system failure.
  • Parts installed in vehicles used for commercial, racing, off-road purposes, or any purpose other than the original application.
  • On-drive line components: fluids, gaskets, seals, filters, intake manifolds, exhaust manifolds, clutches, water pumps, wiring, thermostats, sensors, hoses, belts, frost plugs, spark plugs, and injectors are not guaranteed.
  • Warranties are not transferable and are for the original purchaser only.

Our liability from all causes is limited to the value of the goods sold or furnished. If goods are defective, New Deal Auto Salvage will not be responsible beyond the value of the defective piece sold, nor will we, in any way, be responsible for any damage or expenses caused by defective goods. Any exception to this policy will be noted on this invoice.